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JOB OBJECTIVE: Provide technical support to clients via email, phone, or other methods.
ESSENTIAL DUTIES:
1. Provides basic technical support to clients via email, phone, or other methods.
2. Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries.
3. Has knowledge of commonly-used concepts, practices, and procedures within the organization and with customers.
4. Presents case status to supervisor and customers.
5. Make recommendations for process improvements.
6. Notify customers of new releases, planned maintenance, and system changes.
7. Responsible for updating knowledge base and sharing information.
8. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Other related duties as assigned.
2. Performs a variety of tasks.
MANDATORY QUALIFICATIONS:
1. Ability to travel up to 10% of the time.
2. Requires ability to comply with hospital and lab requirements for entry.
3. Requires on call and after hours availability.
4. Associates degree or combination of equivelant education and experience.
5. 1-3 years client service experience in a customer service or technical service position.
6. Demonstrated accuracy and attention to detail.
7. Technical competency to understand and to clearly discuss unit and system level issues; to stay current in technical knowledge; to troubleshoot and to provide information back to Terso.
8. Must have current and valid U.S. driver’s license.
9. Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), e-mail and the use of the internet.
10. Ability to display excellent written and verbal communication and listening skills.
11. Strong commitment to customer service.
12. Highly driven, independent worker with a strong motivation to succeed.
13. Has an approachable manner that encourages interaction with others.
PREFERRED QUALIFICATIONS:
1. Previous experience with networked systems, RFID, electrical, refrigeration, logistics.
2. Previous experience giving oral presentations, teaching or training.
3. Knowledge of networking technology and systems.
PHYSICAL REQUIREMENTS:
1. Ability to slide, push and move equipment, with varying frequency.
2. Ability to drive a vehicle.
3. Ability to use computer and telephone equipment.
4. Ability to travel up to 10% of time (US and Internationally).
5. Ability to frequently twist, turn, bend, kneel, pull and push.
Diversity is important at Terso. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: This position is responsible for Terso’s exsiting accounts and expanding their adoption of our solutions. The account manager provides a holistic view of the account, expands the implementation pipeline, manages engagements, and proactively addresses issues.
ESSENTIAL DUTIES:
Relationship building, communication and project management activities
1. Manage account relationships for operational customers to ensure they receive exceptional service, and to enable program growth.
2. Lead value-added activities to enable program growth for key accounts through weekly pipeline calls and support of end customer project calls and required documentation.
3. Act as project manager for implementations by coordinating all details and resources, including available field service engineers, procurement of raw materials, production planning, installation site preparedness and partner implementation team resources.
4. Provide key account information and recommendations to senior management.
5. Provide additional value-added communications for designated key accounts, including but not limited to internal account reviews, external account reviews and occasional in-person meetings.
6. Support the sales team with the details, project management and onboarding of new customers.
7. Ensure completion of required internal and external documentation throughout customer lifecycle.
8. Organize and maintain customer contracts and ensure internal processes support terms.
Analysis & support activities
1. Oversee demand planning and order entry processing for assigned accounts with assistance from customer service representatives.
2. Contribute to monthly forecasting activities for senior management through analysis of your designated accounts.
3. Coordinate activities with the tech support team to ensure exceptional service and escalate issues as necessary.
4. Streamline new processes and establish department improvements.
5. Work closely with customer service for parts & accessory orders, acting as backup.
6. Process orders, weekly updates, case reviews and provide assistance to implementation teams.
7. Coordinate, review, and ensure proper documentation forms are accurate and distributed to the correct departments, including communication with customers.
8. Provide and communicate account information and recommendations to external customers.
9. Other duties as assigned.
OCCASIONAL DUTIES:
1. Pull data points for Terso Sales team.
2. Perform other duties, as assigned or as necessary.
3. Ability to travel up to 10%. Additional travel opportunities if desired and based on business need.
MANDATORY QUALIFICATIONS:
1. Bachelor degree required or any combination of applicable education and experience.
2. A minimum of 5 years’ experience in a client facing role.
3. Exhibits a high level of accuracy and demonstrated attention to detail.
4. Strong written and verbal communication skills, with proven ability to communicate accurately and trouble shoot issues in a clear and concise manner.
5. Ability to organize, prioritize and accomplish multiple projects in a fast paced environment.
6. Ability to use judgement with minimal supervision and work with other team members in a collaborative manner.
7. Ability to provide information back to the customer in a helpful, courteous, positive and professional manner.
8. Demonstrated proficiency with Microsoft Office products.
PREFERRED QUALIFICATIONS:
1. Minimum of 2 years experience in project management
2. High degree of flexibility and adaptability.
3. Effective conflict management capability.
4. Problem solver and solution oriented.
PHYSICAL REQUIREMENTS:
1. Ability to frequently, effecdtively and accurately communicate with external and internal customers via telephone, fax, web, e-mail, etc.
2. Ability to use computer equipment frequently and operate office equipment.
3. Ability to use the computer simultaneously while on the telephone.
4. Ability to work in areas of limited space and to sit for extended periods of time.
Diversity is important at Terso. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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This is a 6 month temp-to-hire position.
JOB OBJECTIVE: Technician with a full understanding of the department including dispensing, kitting and labels. Uses technical concepts and depth of knowledge to resolve issues effectively
ESSENTIAL DUTIES:
1. Setup, operate and maintain manual and automated dispensing, capping and labeling equipment.
2. Pull products from inventory and assemble components into kits and kit sub-assemblies using quality system documents, including kit packaging diagrams (KPDs).
3. Accurately complete all required written documentation for batch records.
4. Maintain and close shop orders in the Promega’s ERP System.
5. Address product non-conformity appropriately.
6. Follow contamination prevention procedures.
7. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Work in a team environment with other coworkers to prevent backorders or to minimize the duration of backorders should they occur.
2. Provide a high level of both intradepartmental and interdepartmental (Production, Marketing, Shipping, Materials Management) customer service.
3. Clean production areas and equipment.
4. Assist R&D in the dispensing of new products for validation prior to new product launch.
MANDATORY QUALIFICATIONS:
1. High school education or equivalent.
2. Ability to work quickly and accurately.
3. Competency in general math.
4. Computer experience in ERP System, word, excel, outlook.
5. Good organizational and prioritization skills.
6. High level of attention to detail.
PREFERRED QUALIFICATIONS:
1. At least one year of science or laboratory background in a production environment with exposure to various production and packaging equipment.
2. Experience in a regulated production environment.
PHYSICAL REQUIREMENTS:
1. Ability to work in a clean room environment.
2. Ability to use computer and telephone equipment.
3. Manual dexterity to assemble kits and dispense product.
4. Ability to stand for several hours at a time.
5. Ability to lift objects weighing up to 50-70 lbs. occasionally.
6. Ability to move up to 300 lbs. on a dolly and 500 lbs. on a pallet jack occasionally.
7. Ability to stand and/or sit for several hours at a time.
8. Ability to bend multiple times per day.
9. Ability to use hands for repetitive motions throughout shift.
10. Visual acuity for quality inspections.
11. Ability to work in -20 degrees C temperature occasionally.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: To perform the calibration and maintenance of laboratory test equipment in assigned area (including minor repair and adjustment as required). Maintain computerized and written work records and contribute to the department’s preventive maintenance program.
ESSENTIAL DUTIES:
1. Perform the testing, adjusting, repairs and calibration of the following types of test equipment: pipettes, thermometers, high-speed centrifuges, thermal cyclers, spectrophotometers, power supplies, balance and scales, temperature controlled equipment such as water baths, ovens, incubators and shakers; and other small laboratory equipment as required, using calibration procedures and maintenance manuals. This includes decision making about repair, replace or adjust for each piece of equipment.
2. Prioritize workload and scheduling according to calibration due dates, equipment location, and customer requirements, with a goal of minimizing overdue calibration.
3. Schedule and perform preventive maintenance service on various laboratory equipment.
4. Maintain calibration and service records for work performed on laboratory equipment, both in electronic form and in a computerized management system.
5. Determine the appropriate spare parts inventory levels for pipettes and other frequently used parts.
6. Keep the Manager and senior metrology personnel updated, and stay informed of all department related activities.
7. Assist with activities in SAP as they apply to Metrology materials, including monitoring spare parts, ordering stock spare parts, inventorying parts as required and maintenance of the spare parts inventory.
8. Provide Metrology support services as required to maintain a safe and efficient work environment.
9. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Instruction of scientific staff on proper operation and use of test equipment.
2. Contribute metrology expertise to lab equipment purchasing decisions.
3. Assist in updating departmental procedures.
4. Assist with equipment repair activities.
5. Assist with the Metrology planner activities in SAP, including creation of equipment, creation of maintenance plans, monitoring and assigning work orders, approving and making usage decisions and closing Metrology repair work orders.
6. Contribute to special projects. This may include addressing equipment and customer needs, calculating program parameters and identifying probe connections, set-up, data collection, tear-down, and final data presentation for the customer; while fulfilling the customer's needs within the project's parameters for data collection and safety.
7. Assist with the support of management with supplying departmental metrics, supporting audits and providing other departmental information as requested.
MANDATORY QUALIFICATIONS:
1. High School Diploma or equivalent.
2. Between three and six years laboratory instrument calibration experience, or equivalent.
3. Working knowledge of Microsoft Office, especially Excel.
4. An advanced knowledge of Metrology, such as information regarding equipment, parts, calibration schedules, manuals, and work orders can be processed and understood.
PREFERRED QUALIFICATIONS:
1. Associates Degree in an electronic/scientific/metrology discipline or equivalent.
2. Completion of military (PMEL) or civilian metrology school.
3. Familiarity with ISO 9001, ISO 13485 and traceability of standards and test equipment.
4. The ability to work and communicate well with a diversified scientific and manufacturing staff and respond promptly and efficiently to their needs.
5. The ability to maintain a positive, productive and flexible work attitude with a willingness to adjust schedule as required.
PHYSICAL REQUIREMENTS:
1. Ability to move objects ranging in weight up to 60 lbs., up to 1 hour per day.
2. Ability to work in areas with limited space.
3. Ability to climb ladders occasionally.
4. Ability to work in a clean room environment.
5. Ability to stand and/or sit for several hours at a time.
6. Ability to bend multiple times per day.
7. Ability to use hands for repetitive motions throughout shift.
8. Ability to move in and out of environments up to -20 degrees C temperature occasionally.
9. Ability to use computer and telephone equipment.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Involved in the scientific leadership of the company, i.e. management, mentoring, consensus building and/or act as technical expert in multiple areas of specialization. Apply scientific leadership to individual R&D Projects. Ability to execute and champion innovative research, including protein interactions, degradation, and proteomics. Formulate an overall project strategy for experimental design in the context of experimental results and scientific literature. Expertise in stem cells, hiPSC, and/or CRISPR a plus.
ESSENTIAL DUTIES:
1. Primary author for contributions to internal technical literature, abstracts, patents or journal articles.
2. Contribute to preparation or evaluation of patents.
3. Communicate problems, ideas and suggestions to appropriate person or group.
4. Direct others on a designated project.
5. Independently develop project plans and manage project timelines.
6. Recognized as scientific expert in multiple areas of specialization and provide scientific leadership.
7. Ability to suggest novel and innovative approaches.
8. Work at bench.
9. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
MANDATORY QUALIFICATIONS:
1. BS degree in a scientific discipline with 12+ years post graduate experience.
2. MS degree in a scientific discipline with 6+ years post graduate experience.
OR
3. PhD degree in a scientific discipline with 0-3 years post graduate experience preferably in an industrial research and/or development environment.
PHYSICAL REQUIREMENTS:
1. Ability to work at lab bench or fume hood for extended period of time.
2. Ability to wear protection gear (gloves, lab coat, safety glasses, etc.).
3. Ability to operate a computer.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: This position is responsible for managing and leading the product development team and process for instruments, including architecting at the system level and the design of firmware, software, electrical, mechanical, liquid-handling and optical subsystems. In partnership with the R&D team, Application Scientists, Project Management, Marketing and Operations, the Senior Director will meet company and business unit objectives for new product development by effectively utilizing Promega’s Engineering resources worldwide.
ESSENTIAL DUTIES:
1. Responsible for the overall planning, execution, and success of instrument product development projects including meeting product development target metrics.
2. Facilitate instrument product roadmap & prioritization process by soliciting input from business unit leaders and technical staff members and presenting summary to the executive team for prioritization and approval.
3. Create compelling product concepts and requirements with clearly articulated value propositions in partnership with product management, R&D team, and engineering team.
4. Propose instrument design modifications that leverage the advantages of Promega proprietary reagent research consistent with improving customer value propositions.
5. Produce instrument designs that meet specifications for performance, ease of use, reliability and cost.
6. Build the company’s engineering capabilities through staffing, training, and selection and implementation of engineering tools.
7. Responsible for maintaining adherence to a product development process that meets QSR and ISO design control standards as applicable.
8. Partner with manufacturing and QA to lead execution of a robust design transfer process that achieves reliability of manufacture and product quality expectations.
9. Oversee all sustaining Engineering activities as required to fix product defects, deal with part obsolescence, improve manufacturability, and manage cost of goods.
10. Accountable for the technical input required for creating and maintaining intellectual property and avoiding infringement of competitors’ intellectual property.
11. Apply knowledge of principles and practices of product development to manage the product development portfolio.
12. Collaborate globally with business unit leaders, marketing, reagents R&D team, application scientists, and project management in the development of project scope and project benefits as a prerequisite for new product development planning.
13. Provide guidance for R&D and project management regarding corrective actions, risk analysis, and improvements to our new product development process with a focus on continuous improvement.
14. Lead and participate in problem solving for new and existing products.
15. With input from the marketing and applications teams, specifies new products. Advises other team members of feasibility, costs and risks.
16. Learn of new technologies and processes, and incorporates them into current business.
17. Act as senior technical officer with input on manufacturing and quality assurance.
18. Oversee safety and EMC compliance.
19. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Support operations, safety, and other business functions requiring the engagement of R&D and new product development.
2. Support special projects related to new product development activities. Partner to help manage efforts, including QSR and Design Control and guide effort on complex projects that require the development of significant new processes.
3. Continually improve our new product development process through evaluation of internal and external customer feedback.
4. Travel associated with new product development business objectives.
5. Participate in activities required to achieve and maintain ISO and QSR compliance.
MANDATORY QUALIFICATIONS:
1. Bachelor of Science in Engineering or Life Sciences.
2. 7+ years of Management experience developing instruments for life sciences or biotech.
3. Deep knowledge of a gated life cycle development process for hardware, software, and reagents.
4. International professional experience with experience managing international organizations.
5. Strong planning and organizational skills with a cultural bias that reflects the values of Promega worldwide.
6. Minimum 10 years project management experience in a technical area within a cross-functional team environment.
7. Demonstrated interpersonal interactions conducive to sustainable creativity, effectiveness, and intellectual stimulation across all project stakeholders.
8. Demonstrated capability to build and maintain organizations through appropriate staffing, training, and development of employees.
9. Strong communication and interpersonal skills to manage and work with a wide variety of personalities and cultures.
10. Experience with ISO 9001, ISO 13485, QSR, or other similar quality system with a proven track record of producing high quality products.
11. Demonstrated a record of achievement in Research and New Product development.
12. Solid computer skills and working knowledge of Word, Excel, and PowerPoint.
PREFERRED QUALIFICATIONS:
1. M.S. degree in Engineering or Life Sciences or Chemistry.
2. Experience in an ISO 13485 or QSR compliant environment.
3. In depth understanding of the development and maintenance of instruments for luminescence, fluorescence, and absorbance detection, acquired through formal education, hands on work and management experience.
PHYSICAL REQUIREMENTS:
1. Ability to work in an office environment utilizing a computer workstation.
2. Ability to work in a lab environment with chemical, biological and packaging materials.
3. Ability to travel by car or airplane, for one or several days, to suppliers, equipment vendors, trade shows, etc.
4. Ability to travel nationally and internationally as required.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Ensure the integrity of accounting information by verifying and recording transactions in accordance with Generally Accepted Accounting Principles (GAAP). Support the company’s financial processes to make certain accounting records and reports have the highest degree of accuracy and are provided timely to business leaders and decision makers. Maintain a sound internal control environment to ensure that the company’s assets are safeguarded.
ESSENTIAL DUTIES:
1. Follow established accounting policies and procedures while continuously looking for process improvements; ensure all critical accounting processes are adequately documented.
2. Maintain the general ledger through the preparation and entry of journal entries.
3. Prepare monthly and quarterly account reconciliations to ensure accurate reporting and general ledger maintenance.
4. Assist with the day-to-day operations of the Finance & Accounting (F&A) Department and the monthly and year-end financial close processes.
5. Support the year-end fiscal audit and annual report processes, including working with external auditors to complete the annual audit.
6. Support the development, documentation, implementation and testing of internal controls.
7. Responsible for prepaid expense accounting and the intercompany billing processes.
8. Serve as backup for other accounting and accounts payable functions, as needed.
9. Participate in and lead process improvement or other F&A related projects, as needed.
10. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Other projects and tasks as required.
MANDATORY QUALIFICATIONS:
1. B.S. in Accounting or related area. Associate degree in Accounting will also be considered. Minimum 2 years of public/corporate accounting and/or related financial experience.
2. Knowledge of GAAP and FASB standards.
3. Experience with or knowledge of ERP systems, preferably SAP.
4. Proficient in Microsoft Office, specifically Excel, Word and PowerPoint.
5. Strong organizational skills.
6. Strong analytical and problem-solving skills.
7. Strong verbal and written communication skills.
PREFERRED QUALIFICATIONS:
1. Experience with designing, implementing and testing internal controls.
2. Ability to work on multiple tasks while maintaining normal activities.
3. Ability to work independently and be decisive.
4. Experience working on project teams.
PHYSICAL REQUIREMENTS:
1. Ability to use computer and telephone equipment.
2. Ability to move boxes weighing up to 25 lbs.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Work with business areas and IT staff responsible for the automation of business processes related to B2B eCommerce. Responsible for analysis, documentation, testing, training and customer-facing content achieve measurable improvement to Promega’s transactional functionality with customer systems in Europe.
ESSENTIAL DUTIES:
1. Work with customers, third parties and Promega Customer Service teams to develop and implement order automation processes that ensure accurate order fulfillment and increase efficiency.
2. Work with Finance & Accounting teams to develop and implement electronic invoicing processes that ensure accurate invoicing, regulatory compliance and increased efficiency.
3. Prepare templates and catalog/price files for customer eProcurement systems according to platform requirements and available content.
4. Perform regression and integration testing and troubleshooting of interconnected systems including SAP during enhancements, upgrades and patches. Document results, report issues and recommend solutions.
5. Assist with implementation and support of eBusiness projects and recommend new or modified procedures to perform business functions especially through automated methods.
6. Provide oversight and management of approved projects that support new and existing customer implementations of EDI, XML and related eBusiness processes.
7. Work closely with the business and IT management teams to create or update policies, documentation and training materials.
8. Present findings and recommendations orally and in writing as needed. This would include meeting when appropriate with stakeholders to present project status and metrics.
9. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Other duties as assigned.
MANDATORY QUALIFICATIONS:
1. Bachelors Degree in Business, Information Systems, or equivalent.
2. Strong analytical skills and ability to build solutions to meet current and future needs.
3. Strong communications (oral and written), interpersonal and organizational skills.
4. Basic knowledge of sales and transactional processes and information technologies used in sourcing, procurement, invoicing and remittance.
5. Knowledge of basic Procure-To-Pay processes and methodologies.
6. Language requirements: fluent in English, multiple European languages are a plus.
PREFERRED QUALIFICATIONS:
1. Demonstrated experience in one or more ERP systems such as SAP.
2. Minimum 3 years experience in a manufacturing organization.
PHYSICAL REQUIREMENTS:
1. Ability to work for extended periods of time with desktop or laptop computer.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Coordinate literature and material to fulfill deliveries on a daily basis. Maintain a clean and organized work environment.
ESSENTIAL DUTIES:
1. Correctly sort, pull and stage domestic or international deliveries at appropriate temperature.
2. Confirm and ship domestic or international deliveries in SAP.
3. Correctly route all orders.
4. Actively participate in the 6S workplace organization system and follow organization standards to maintain a clean, safe work environment.
5. Able to recognize a problem and bring to Supervisor's attention.
6. Effectively communicate with people from other departments.
7. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Work with Materials management to reserve product.
2. Assist in physical inventory.
3. Use forklift and Wave.
4. Assist in consolidating inventory.
MANDATORY QUALIFICATIONS:
1. High School degree or equivalent is required.
2. Accuracy in completing orders is critical.
3. Must be a team player with good communication skills.
4. Must be able to work independently and in a team environment.
PREFERRED QUALIFICATIONS:
1. Prior shipping or inventory experience.
2. Knowledge of SAP and Microsoft Office.
3. Previous forklift or Wave picker experience.
PHYSICAL REQUIREMENTS:
1. Ability to move objects weighing up to 40 lbs.
2. Ability to move one's person easily and constantly.
3. Standing/Walking for 8+ hours a day.
4. Ability to frequently reach and bend.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Scientific Training is responsible for the design and development of effective and engaging learning interventions for global Sales, Technical Services Scientists, and Distributors. Our Training Programs are conducted remotely and in-person at our three training centers located in Madison, France and Singapore. The primary responsibilities of the Scientific Training Instructional Designer position are to:
• Collaborate with stakeholders to identify knowledge and performance gaps and determine training goals.
• Lead the design and development of sales and product training sessions. Recommend interactive training approaches, activity formats, and delivery methods to meet the training goals for classroom, laboratory, blended and online training courses.
• Develop and execute laboratory experiments using Promega products and technologies in order to create effective and valuable hands-on activities in a group format.
• Partner with R&D Scientists and Application Scientists to implement classroom and laboratory activities.
ESSENTIAL DUTIES:
1. Use Instructional System Design (ISD) principles, instructional models, and principles of instruction to design and develop technical product and sales process sessions.
2. In collaboration with stakeholders (Marketing, Sales, and R&D) identify knowledge and performance gaps. Use systematic methods for needs analysis to determine the type and content of training that meets the specific needs of stakeholders and learners.
3. Produce lesson plans for session and course design that include: audience analysis, learning goals and objectives, content and resources, instructional activities, activity sequences, training methods and assessments. Create storyboards and scripts for eLearning trainings.
4. Design and develop interactive, engaging instruction that includes practice, feedback and assessments to ensure the training achieves the learning objectives. Create instructional materials, job aides, quizzes and surveys.
5. Design and develop hands-on laboratory activities that meet the training needs, time constraints, laboratory, and equipment constraints and provide a valuable experience in a group setting. Perform laboratory experiments to support the development and validation of the laboratory activity.
6. Assist and coach subject-matter experts with training implementation.
7. Serve as primary or secondary instructor for live and virtual classroom events. Use a variety of training delivery methods for eLearning, webcast, and live classroom.
8. Assist with the management of the training laboratories, including supplies and reagents inventory, equipment maintenance, set-up and scheduling. Support laboratory activities for external customer events.
9. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Maintain an awareness of current training strategies, instructional design models, best practices, and delivery methods.
2. Evaluate learning effectiveness and use evaluation data to support continuous training program improvements.
3. Act as Lab Liaison for maintenance and calibration of laboratory equipment. Perform monthly laboratory inspection and comply with requirements.
4. Assist Scientific Applications Department with corporate events and projects.
5. Assist with the remote demonstrations, including operating the remote video system.
6. Deploy training and track learner progress using a Learning Management System (LMS).
MANDATORY QUALIFICATIONS:
1. BS degree in biological sciences with 4+ years of biotechnology post-graduate laboratory experience. MS or PhD degree in biological sciences with 1+ years of biotechnology post-graduate laboratory experience. Experience may be in academia, industry, or non-profit.
2. Ability to rapidly learn Promega chemistries, technologies and instruments and translate into an effective activity (laboratory or classroom) to address learner needs.
3. Ability to effectively prioritize multiple projects and manage time to meet deadlines. Ability to adapt to changing priorities, direction and strategies.
4. Ability to work independently with minimal supervision. Ability to take ownership and responsibility for assigned projects and tasks.
5. Ability to successfully collaborate at all levels of the organization, including training stakeholders, subject matter experts, team members, and customers.
6. Excellent verbal and written communication skills. Proven strong presentation skills and ability to facilitate.
7. Proficiency with Microsoft Office Suite Applications (e.g. Word, Excel, PowerPoint, Outlook, OneNote and Skype).
8. Ability to work outside normal business hours to support training events.
PREFERRED QUALIFICATIONS:
1. Knowledge of adult learning theories and experience using the ADDIE model for training development.
2. Previous experience conducting classroom or laboratory trainings or providing technical customer service in a business setting.
3. Experience using scientific graphic and statistics programs (e.g. GraphPad Prism).
4. Experience using Learning Management Systems (LMS).
5. Experience using SharePoint, Adobe Connect (or other web conferencing software), audience response systems, Adobe Photoshop / Illustrator, course authoring tools (e.g. Articulate Storyline, Adobe Captivate), or digital media tools for audio-video production.
PHYSICAL REQUIREMENTS:
1. Ability to use computers, tablets, mobile devices, and AV equipment.
2. Ability to lift objects, such as scientific instruments, up to approximately 60 lbs. Ability to climb a ladder.
3. Ability to work safely in a laboratory setting following Health & Safety guidelines and procedures.
4. Ability to travel occasionally, both domestic and international.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Manages and oversees all aspects of Operations projects to ensure it is completed on-time and within budget. Provide project leadership to execute projects that are diverse and complex in scope.
ESSENTIAL DUTIES:
1. Apply project management techniques to lead and manage diverse Operations projects and initiatives.
a. Create project charters, work plans, schedules, budgets, issue logs, and risk management plans.
b. Lead/guide teams to complete project objectives in a timely and efficient manner.
c. Lead/guide team(s) to meet objectives, effectively communicate team goals, and support accomplishment of team goals.
d. Define and manage roles, responsibilities, and deliverables of project team members.
e. Define resource plans to assure adequate staffing for successful delivery of project goals.
f. Perform project closure and coordinate data gathering for post project reviews.
g. Track project resource needs, milestones and status which includes communicating metrics for ongoing project performance, including on-time, on-budget and on-objective measures.
h. Manage several departmental projects simultaneously while maintaining priorities and addressing changing needs.
i. Maintain a positive culture that builds teamwork and encourages transparency with open communication.
2. Lead teams in developing plans and goals, identifying customer requirements, stakeholders, resource need/roles, key project milestones, assumptions, constraints, and defining project scope as inputs for for projects in various areas of Operations departments such as Bulk Production, Product Finishing, Operations Engineering, Facilities, Validation and Quality Assurance.
3. Interact and collaborate with external parties: consultants, suppliers, customers etc.
4. Write, review, revise, as necessary, Capital Justifications, Change Packages, Equipment Change Records as prescribed by the Promega Corporation Quality system.
5. Resolve conflict in a constructive manner and work around obstacles to ensure project success.
6. Understand and comply with all elements of the Promega Corporation Quality System as they relate to the position.
7. Demonstrate understanding of quality requirements that relate to both business needs and regulatory standards.
8. Demonstrate strong documentation practices and concisely produce high quality documentation. Follow existing Promega Corporation Quality System policies for data recording and record keeping. Create, complete, and maintain documentation.
9. Follow all applicable company safety policies.
10. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Represents Operations in interdepartmental meetings.
2. Write, review, revise quality system documents as needed.
3. Attend relevant meetings, manufacturing technology meetings and technical seminars.
4. Travel as needed.
5. Assist the Supervisor in the execution of specific projects as required and assigned.
6. Perform other duties as assigned or necessary.
MANDATORY QUALIFICATIONS:
1. BS degree in a scientific discipline or relevant technical discipline.
2. 7+ years of relevant work experience managing a project or serving as a subject matter expert or functional lead
3. Proven experience with new facility/building start-up, build-out and capital equipment acquisition.
4. Strong written and oral communication skills.
5. Excellent organizational skills with strong attention to detail.
6. Proven ability to work as part of a team.
7. Excellent time management skills.
8. Ability to multi-task.
9. Demonstrated training or experience in project management.
10. Experience with use of computers. Microsoft Project, Word, Outlook and Excel experience, as well as familiarity working in a windows-based environment.
11. Ability to self-direct and handle multiple tasks with limited supervision.
12. Strong analytical, leadership, problem solving and interpersonal skills.
13. Able to prioritize and multitask in order to meet deadlines.
14. Work in a team environment as well as work independently.
PREFERRED QUALIFICATIONS:
1. PM certification or training through accredited program.
2. Experience in Manufacturing, R&D, or Quality Assurance.
3. Demonstrated ability in directly utilizing project management software.
4. Proven ability to set goals, implement project plans, and monitor progress.
5. Ability to interpret and communicate scientific results and to interact productively with scientists and engineers on cross-functional teams.
PHYSICAL REQUIREMENTS:
1. Ability to use computers in an interactive manner for extended periods of time.
2. Ability to use standard laboratory protective equipment (e.g. goggles, lab coat, protective gloves).
3. Ability to travel domestically and/or internationally.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Manages Operations projects to ensure it is completed on-time and within budget.
ESSENTIAL DUTIES:
1. Apply project management techniques to lead and manage diverse Operations projects and initiatives.
a. Create project charters, work plans, schedules, budgets, issue logs, and risk management plans.
b. Manage teams to complete project objectives in a timely and efficient manner.
c. Manage team(s) to meet objectives, effectively communicate team goals, and support accomplishment of team goals.
d. Establish and manage roles, responsibilities, and deliverables of project team members.
e. Establish resource plans to assure adequate staffing for successful delivery of project goals.
f. Perform project closure and coordinate data gathering for post project reviews.
g. Track project resource needs, milestones and status which includes communicating metrics for ongoing project performance, including on-time, on-budget and on-objective measures.
h. Manage several departmental projects simultaneously while maintaining priorities and addressing changing needs.
i. Maintain a positive culture that builds teamwork and encourages transparency with open communication.
2. Lead teams in developing plans and goals, identifying customer requirements, stakeholders, resource need/roles, key project milestones, assumptions, constraints, and defining project scope as inputs for projects in various areas of Operations departments such as Bulk Production, Product Finishing, Operations Engineering, Facilities, Validation and Quality Assurance.
3. Interact and collaborate with external parties: consultants, suppliers, customers etc.
4. Write, review, revise, as necessary, Capital Justifications, Change Packages, Equipment Change Records as prescribed by the Promega Corporation Quality system.
5. Resolve conflict in a constructive manner and make recommendations to address obstacles to ensure project success.
6. Understand and comply with all elements of the Promega Corporation Quality System as they relate to the position.
7. Demonstrate understanding of quality requirements that relate to both business needs and regulatory standards.
8. Demonstrate strong documentation practices and concisely produce high quality documentation. Follow existing Promega Corporation Quality System policies for data recording and record keeping. Create, complete, and maintain documentation.
9. Follow all applicable company safety policies.
10. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Represents Operations in interdepartmental meetings.
2. Write, review, revise quality system documents as needed.
3. Attend relevant meetings, manufacturing technology meetings and technical seminars.
4. Travel as needed.
5. Assist the Supervisor in the execution of specific projects as required and assigned.
6. Perform other duties as assigned or necessary.
MANDATORY QUALIFICATIONS:
1. BS degree in a scientific discipline or relevant technical discipline.
2. 2-3 years of relevant work experience managing a project or serving as a subject matter expert or functional lead.
3. Strong written and oral communication skills.
4. Excellent organizational skills with strong attention to detail.
5. Proven ability to work as part of a team.
6. Excellent time management skills.
7. Ability to multi-task.
8. Demonstrated training or experience in project management.
9. Experience with use of computers. Microsoft Project, Word, Outlook and Excel experience, as well as familiarity working in a windows-based environment.
10. Ability to self-direct and handle multiple tasks with limited supervision.
11. Strong analytical, leadership, problem solving and interpersonal skills.
12. Able to prioritize and multitask in order to meet deadlines.
13. Work in a team environment as well as work independently.
PREFERRED QUALIFICATIONS:
1. PM certification or training through accredited program.
2. Experience in Manufacturing, R&D, or Quality Assurance.
3. Demonstrated ability in directly utilizing project management software.
4. Proven ability to set goals, implement project plans, and monitor progress.
5. Ability to interpret and communicate scientific results and to interact productively with scientists and engineers on cross-functional teams.
PHYSICAL REQUIREMENTS:
1. Ability to use computers in an interactive manner for extended periods of time.
2. Ability to use standard laboratory protective equipment (e.g. goggles, lab coat, protective gloves).
3. Ability to travel domestically and/or internationally.
4. Ability to lift 50 lbs.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: The Client Support Specialist will serve as the liaison to our internal and external customers. Provide technical support and information about Promega products and services, thereby building strong customer relationships that will lead to an increase in information exchange, technology acquisition, and economic interaction. Responsible for coordination of all end user-defined activities in their strategic accounts, including assisting distributors. Drive sales of all Promega products by identifying, developing and securing all relevant sales leads and opportunities in the assigned territory in order to meet personal and Promega sales goals.
This is a field position covering the Utah territory. The ideal candidate will be located in Utah.
ESSENTIAL DUTIES:
1. Use the customer relationship management system (CRM) and other sales analysis tools to generate reports, manipulate data and effectively analyze results. Maintain appropriate notes in the designated CRM.
2. Identify and maintain strategic accounts and clients to maximize effectiveness. Consistently request, receive and leverage customer referrals.
3. Develop and maintain an active sales funnel of opportunities across the Promega product portfolio.
4. Provide technical support by thorough knowledge of Promega’s product line and effective communication of applications related to the products.
5. Support and develop strong customer and distributor relationships by acting as a liaison between the customer and various departments at Promega. Bring field issues and complex sales opportunities to the regional manager and provide necessary customer follow up.
6. Work with the regional manager to develop opportunity based pricing strategies at accounts (quotes, purchasing contracts with discount schedules, freezer programs and stockroom/consignment). In conjunction with the Promega business units, organize and conduct field-marketing activities such as workshops, focus groups and beta test programs to gain customer feedback.
7. Work with the regional manager to remain familiar with competitive products for the purpose of educating customers on the benefit of Promega technology. Work with the regional manager to monitor the competition and report important activities (technical developments, trends within key accounts, seminars, training sessions, etc.) back to Promega.
8. Drive awareness and success of the Helix program through Helix stocking and sample follow up. Host Helix relaunch parties, develop stock customization, and work with the SBU to appropriately market the unit within the account.
9. Work with the regional managers to partner with SBU resource/Corporate Sales Team and overlay teams to provide instrument demonstrations with the goal of moving opportunities forward.
Discuss relevant market investment activities and business unit initiatives for strategic territory development with the regional manager on a regular basis and enact plans to achieve goals as defined in conjunction with the regional manager.
10. Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks. Self-awareness of how behaviors can affect our colleagues.
11. Attend Sales Training sessions for Miller Heiman and Spin Selling. Independently develop SPIN call plans and identify appropriate use. With manager assistance fill out and review Blue/Green sheets and sales call plans.
12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Represent Promega at conferences, shows, workshops and seminars locally, regionally or nationally, as necessary. Organize and plan lectures, vendor shows, workshops and seminars in specific territory.
MANDATORY QUALIFICATIONS:
1. BS or BA (MS, or Ph.D. preferred) degree in a life sciences related discipline.
2. Technical competency to understand and to clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge; to troubleshoot and to provide information back to the customer in a helpful, courteous, positive and professional manner.
3. Minimum of 2-3 years lab/business experience with proven knowledge and understanding of molecular biology, cell biology and related fields.
4. Must have current and valid U.S. driver’s license.
5. Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), e-mail and the use of the Internet.
6. Ability to display excellent written and verbal communication and listening skills.
7. Strong commitment to customer service.
8. Highly driven, independent worker with a strong motivation to succeed.
9. Has an approachable manner that encourages interaction with others.
PREFERRED QUALIFICATIONS:
1. Previous experience giving oral presentations, teaching or training other scientists.
2. Well organized, able to devise and manage systems for handling customers/accounts.
3. Ability to be flexible in work schedule and accommodate unexpected work changes.
4. One year outside sales experience.
PHYSICAL REQUIREMENTS:
1. Ability to move up to 60 lbs.
2. Ability to drive a vehicle.
3. Ability to use computer and telephone equipment.
4. Ability to travel within assigned territory up to 70% of time.
5. Ability to travel outside territory as needed.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: The Client Support Specialist will serve as the liaison to our internal and external customers. Provide technical support and information about Promega products and services, thereby building strong customer relationships that will lead to an increase in information exchange, technology acquisition, and economic interaction. Responsible for coordination of all end user-defined activities in their strategic accounts, including assisting distributors. Drive sales of all Promega products by identifying, developing and securing all relevant sales leads and opportunities in the assigned territory in order to meet personal and Promega sales goals.
This is a field position covering the Dallas territory. The ideal candidate will be located in Dallas, TX.
ESSENTIAL DUTIES:
1. Use the customer relationship management system (CRM) and other sales analysis tools to generate reports, manipulate data and effectively analyze results. Maintain appropriate notes in the designated CRM.
2. Identify and maintain strategic accounts and clients to maximize effectiveness. Consistently request, receive and leverage customer referrals.
3. Develop and maintain an active sales funnel of opportunities across the Promega product portfolio.
4. Provide technical support by thorough knowledge of Promega’s product line and effective communication of applications related to the products.
5. Support and develop strong customer and distributor relationships by acting as a liaison between the customer and various departments at Promega. Bring field issues and complex sales opportunities to the regional manager and provide necessary customer follow up.
6. Work with the regional manager to develop opportunity based pricing strategies at accounts (quotes, purchasing contracts with discount schedules, freezer programs and stockroom/consignment). In conjunction with the Promega business units, organize and conduct field-marketing activities such as workshops, focus groups and beta test programs to gain customer feedback.
7. Work with the regional manager to remain familiar with competitive products for the purpose of educating customers on the benefit of Promega technology. Work with the regional manager to monitor the competition and report important activities (technical developments, trends within key accounts, seminars, training sessions, etc.) back to Promega.
8. Drive awareness and success of the Helix program through Helix stocking and sample follow up. Host Helix relaunch parties, develop stock customization, and work with the SBU to appropriately market the unit within the account.
9. Work with the regional managers to partner with SBU resource/Corporate Sales Team and overlay teams to provide instrument demonstrations with the goal of moving opportunities forward.
Discuss relevant market investment activities and business unit initiatives for strategic territory development with the regional manager on a regular basis and enact plans to achieve goals as defined in conjunction with the regional manager.
10. Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks. Self-awareness of how behaviors can affect our colleagues.
11. Attend Sales Training sessions for Miller Heiman and Spin Selling. Independently develop SPIN call plans and identify appropriate use. With manager assistance fill out and review Blue/Green sheets and sales call plans.
12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Represent Promega at conferences, shows, workshops and seminars locally, regionally or nationally, as necessary. Organize and plan lectures, vendor shows, workshops and seminars in specific territory.
MANDATORY QUALIFICATIONS:
1. BS or BA (MS, or Ph.D. preferred) degree in a life sciences related discipline.
2. Technical competency to understand and to clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge; to troubleshoot and to provide information back to the customer in a helpful, courteous, positive and professional manner.
3. Minimum of 2-3 years lab/business experience with proven knowledge and understanding of molecular biology, cell biology and related fields.
4. Must have current and valid U.S. driver’s license.
5. Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), e-mail and the use of the Internet.
6. Ability to display excellent written and verbal communication and listening skills.
7. Strong commitment to customer service.
8. Highly driven, independent worker with a strong motivation to succeed.
9. Has an approachable manner that encourages interaction with others.
PREFERRED QUALIFICATIONS:
1. Previous experience giving oral presentations, teaching or training other scientists.
2. Well organized, able to devise and manage systems for handling customers/accounts.
3. Ability to be flexible in work schedule and accommodate unexpected work changes.
4. One year outside sales experience.
PHYSICAL REQUIREMENTS:
1. Ability to move up to 60 lbs.
2. Ability to drive a vehicle.
3. Ability to use computer and telephone equipment.
4. Ability to travel within assigned territory up to 70% of time.
5. Ability to travel outside territory as needed.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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This is a 6 month temp-to-hire position.
JOB OBJECTIVE: Filling, capping, torqueing, sealing and labeling of various product components with emphasis in use of the manual dispensing equipment.
ESSENTIAL DUTIES:
1. Setup and operation of the manual dispensing equipment in accordance with career grid.
2. Fill and cap various types of bottles with different types of liquid products using manual filling equipment.
3. Torque, seal and label various types of bottles with different types of liquid products using automated equipment.
4. Accurate documentation of processes and various run sheets.
5. Work with products in fume hood or laminar flow hood.
6. Assist in monitoring inventory of department supplies.
7. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Deep clean production area and equipment.
2. Assist in inventory.
3. Cross training in various product finishing areas.
MANDATORY QUALIFICATIONS:
1. High School diploma or equivalent.
2. Able to work quickly and accurately.
3. Competency in general math.
4. Good organizational and prioritization skills.
5. General computer knowledge.
6. Ability to work in a team environment.
PREFERRED QUALIFICATIONS:
1. Prior experience in the operation of various types of filling equipment in a production environment.
2. Strong mechanical aptitude.
PHYSICAL REQUIREMENTS:
1. Ability to work in a clean room environment.
2. Ability to occasionally move, lift and lower objects weighing up to 75 lbs.
3. Ability to move up to 300 lbs. on a dolly and 500 lbs. on a pallet jack occasionally.
4. Ability to stand and/or sit for several hours at a time.
5. Ability to bend multiple times per day.
6. Ability to use hands for repetitive motions throughout shift.
7. Ability to work in -20 degrees C temperature occasionally.
8. Visual acuity for quality inspections.
9. Ability to use computer and telephone equipment.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Perform grounds, building and equipment installation, upkeep, repairs and preventative maintenance. Requiring knowledge of carpentry, plumbing, electrical, refrigeration, HVAC, and/or building automation system.
ESSENTIAL DUTIES:
1. Perform a wide variety of general building and equipment installation, modification, repair work and preventative maintenance. This includes, but is not limited to electrical, plumbing, drywall, painting, carpentry, floor repair and other general building, varied equipment and systems work.
2. Perform HVAC, boiler, compressed air, refrigeration and other building systems trouble shooting. Identify and recommend the most effective, efficient, and timely course of repair action.
3. Assist in the prioritization and documentation of repair and preventative maintenance activities; provide follow-up information regarding status of assigned tasks.
4. Monitor and rectify facility and equipment alarms. Personnel will have ‘on call’ responsibilities and will wear a digital pager at all times. This responsibility may require visits to the facilities during non-business hours (including weekends and holidays) to address refrigeration and building systems problems as needed.
5. Install and modify facility furniture projects.
6. Assist in facility grounds keeping tasks including snow and ice removal, lawn mowing, trimming, weeding and other general grounds related activities.
7. Understands and applies job safety standards and protocols for type of work being performed.
8. Assist with requisitions for building maintenance supplies, material and equipment; monitor inventory; load and unload supplies. Assist in obtaining cost quotes and preparing cost estimates and schedules for maintenance projects.
9. Perform routine site inspections of the facilities and mechanical equipment to verify and document system operating conditions.
10. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Perform custodial related tasks as required.
2. Flexibility. This person must be flexible to changing maintenance needs and must be willing to adjust work schedule as required to meet departmental and company objectives.
3. Assist in various other Facility Services support activities as required or directed to assure and maintain a safe, efficient, and productive work environment.
4. Perform material movement activities including but not limited to the moving of furniture, office supplies, process and laboratory equipment, documents, literature, packing materials, etc.
MANDATORY QUALIFICATIONS:
1. High School education or equivalent.
2. Minimum 5 years’ experience in building maintenance or related field, building HVAC, and/or building automation systems.
3. Ability to use a wide range of hand and power tools effectively and safely.
4. Ability to work flexible hours and be on call as required.
5. Proven ability for problem solving and trouble shooting.
6. Must possess a valid driver’s license.
PREFERRED QUALIFICATIONS:
1. Technical training/certification in any of the following fields: refrigeration, welding, electrical.
2. Knowledge of building mechanical and electrical systems and components including HVAC, refrigeration, boiler, facility automation systems and direct digital controls, fire alarm systems, and security systems.
3. Good communication skills to interact with all Promega personnel and the ability to communicate effectively regarding maintenance issues and customer requests.
4. Ability to maintain a positive, productive, and flexible work attitude with a willingness to adjust scheduled work hours to meet facility maintenance needs and do what it takes to get the job done.
5. Experience working with laboratory equipment in a laboratory type environment.
6. Experience with automated packaging and process systems and components.
7. Ability to work independently with moderate supervision.
8. Independent self-starter with positive attitude and above average organizational tools.
PHYSICAL REQUIREMENTS:
1. Ability to occasionally move objects ranging in weight up to 100 pounds up to one hour per day and perform building related construction and maintenance work.
2. Ability to work in areas of limited space.
3. Ability to climb ladders daily.
4. Ability to drive motorized equipment.
5. Ability to work in varying environmental temperatures.
6. Ability to drive.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Act as automation and instrumentation technical expert in the areas of high throughput cell-based and biochemical assays and assay miniaturization. Apply scientific leadership to individual R&D Projects. Ability to execute and champion innovative research. Formulate an overall project strategy for experimental design in the context of experimental results and scientific literature.
Please take some time to visit https://www.promega.com/responsibility to find out what makes Promega such a unique and dynamic place to work.
ESSENTIAL DUTIES:
1. Primary author for contributions to internal technical literature, abstracts, patents or journal articles.
2. Contribute to preparation or evaluation of patents.
3. Communicate problems, ideas and suggestions to appropriate person or group.
4. Direct others on a designated project.
5. Independently develop project plans and manage project timelines.
6. Recognized as an automation and instrumentation expert in high throughput cell-based and biochemical assays as well as assay miniaturization and provide scientific leadership.
7. Mammalian cell culture and maintenance.
8. Ability to suggest novel and innovative approaches.
9. Work at bench.
10. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
MANDATORY QUALIFICATIONS:
1. BS degree in a scientific discipline with 12+ years post graduate experience.
2. MS degree in a scientific discipline with 6+ years post graduate experience.
OR
3. PhD degree in a scientific discipline with 0-3 years post graduate experience preferably in an industrial research and/or development environment.
PHYSICAL REQUIREMENTS:
1. Ability to work at lab bench or fume hood for extended period of time.
2. Ability to wear protection gear (gloves, lab coat, safety glasses, etc.).
3. Ability to operate a computer.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Provide support to Strategic Marketing and Product Management in the design, launch, and commercialization of new products. Lead marketing input on New Product Realization teams for product line extensions and assist with introduction of new product platforms. Responsible for creation of content for marketing collateral including copy writing and editing delivered in print or electronic form and used in advertising, PR, articles, tradeshows and other channels. Through open communication with Regional Marketing and Product Managers, the marketing plan and associated tactics will support globalization and harmonization of new product introductions.
ESSENTIAL DUTIES:
Upstream Marketing Activities
1. Use input from external (customers) and internal (Sales, Technical Services, Market Research) channels to help form customer-focused requirements during the Product Conceptualization and New Product Realization processes.
2. Work under direction of Global Strategic Marketing in a cross functional team with Sales, Operations, Technical Support, Legal and R&D to launch products that meet customer needs.
3. Perform market research and manage an alpha/beta test program to provide input on new product ideas and customer requirements.
Downstream Marketing Activities
4. Assists Strategic Marketing Manager and/or Product Managers in the production of product/technology tactical marketing plans and ensures alignment with other corporate functions.
5. Production of tactical marketing collateral and execution of Marketing Plan in support of new product launches and promotions.
6. Communication of Marketing Plan and collateral with Regional Marketing and Product Managers.
Other
7. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. May help provide input and support on New Product Realization projects for new product platforms or major strategic initiatives.
2. May be required to interact with customers and the Sales organization to gain input on product concepts or to present technical information on products and portfolios.
3. Provide customer-facing presentations or webinars describing technical capabilities of product and customer benefits.
4. Author articles independently or in cooperation with technical experts (both internal and external) for publication in internal or third-party journals or websites.
5. Technical representation at various conferences/vendor shows, workshops and seminars, may require travel.
MANDATORY QUALIFICATIONS:
1. B.S./M.S./PhD degree in molecular biology, cell biology, protein biochemistry or related area.
2. Minimum of 3 years' lab experience in molecular biology, cell biology and/or protein biochemistry.
3. Good verbal and written communication skills, with the ability to convey both technical and marketing information.
4. Team player with good interpersonal skills.
5. Highly motivated self-starter with strong bias for action result-orientation; tackles tough problems with firm deadlines.
6. Communicate and negotiate effectively with several levels of co-workers and external contacts, both in writing and verbally. Adapts style and approach to suit different audiences.
7. Build rapport and gains support/commitment.
8. Effectively and efficiently prioritize multiple projects and resources based on an awareness of business goals and priorities in a rapidly advancing market.
PREFERRED QUALIFICATIONS:
1. Previous industry related experience in Product/Marketing Management, Technical Services and/or Sales.
2. Market research fundamentals including objectives, question formulation, methodology (surveys, focus groups, etc.).
3. Preferred experience working with international branch or distributor marketing organization to effect global product launch, positioning and promotion.
4. Understanding product life cycle and application to product portfolio.
5. Business fundamentals in strategy, financial analysis and planning, including SWOT analyses and problem solving, analysis, recommendation and action plans.
PHYSICAL REQUIREMENTS:
1. Ability to use telephone equipment.
2. Ability to use computer equipment and basic software (preparing documents, email, scheduling).
3. Ability to travel.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: To provide reagents, services and support to scientific staff.
Please take some time to visit https://www.promega.com/responsibility to find out what makes Promega such a unique and dynamic place to work.
ESSENTIAL DUTIES:
1. Manufacture materials according to approved protocols and standard operating procedures. This includes materials such as buffers, reagents, solutions, dialysis tubing and buffered phenol. The scale of manufacturing can range from 10ml to 2000 liters.
2. Manufacture bulk products for inventory according to approved protocols.
3. Operate pH meters, conductivity meters, balances, autoclaves, peristaltic pumps, vacuum pumps, filtering apparatus and laboratory mixing equipment.
4. Perform in-process and final quality control tests to monitor process control and product quality for in-house materials, bulk products for inventory and finished inventory products. Analyze the results of testing to determine if the product passes or fails QC specifications.
5. Perform aseptic technique and use biological and fume hoods.
6. Perform scientific calculations involving solution concentrations, dilutions and pH.
7. Plan daily schedule according to incoming requests. Deliver products to customers on or before due date. Monitor and maintain inventory of stockroom materials.
8. Keep work areas clean and free of clutter. Identify unsafe situations, processes or procedures and report them if appropriate.
9. Use in-house software to perform general duties.
10. Provide professional customer service to scientific staff. Effectively communicate with scientific staff about technical issues.
11. Follow departmental training and documentation procedures. Update procedures and protocols as needed. Understand and comply with all elements of the Promega Quality System outlined for the position.
12. Understands and complies with ethical, legal and regulatory requirements applicable to our business.
OCCASIONAL DUTIES:
1. Assist in compiling information and data for special reports. Assist in specific projects as required and assigned.
2. Prepare new formulations, determine specifications for new formulations, and write protocols for new formulations as required.
3. Participate in new product development teams as required.
4. Identify purchasing and supply needs for own area of responsibility.
5. May provide support to Labware preparation staff as required.
6. Provide written summary and metrics of monthly activities.
MANDATORY QUALIFICATIONS:
1. Associate degree in biological sciences or chemistry with a minimum of 1 year of college chemistry.
2. Listens and understands routine written and oral communication.
PREFERRED QUALIFICATIONS:
1. Bachelor’s degree in biological science or chemistry.
2. One to two years experience in laboratory preparation of buffer solutions, reagents, and culture media.
3. Good computer skills including word processing, spreadsheets and email.
4. Good documentation, organizational and multi-tasking skills.
PHYSICAL REQUIREMENTS:
1. Ability to safely lift and transport glassware and laboratory items up to 20 liters and/or 50 pounds.
2. Ability to move or assist in moving vessels containing 400 liters or 1000 pounds.
3. Ability to satisfy physical requirements to using a respirator and other safety equipment (lab coats, safety goggles, etc.).
4. Ability to work with computer and laboratory equipment.
5. Ability to work with hazardous material
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
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JOB OBJECTIVE: Work with Manufacturing, Process Development, Engineering and R&D as requested to design and scale-up robust product formulations and equipment from laboratory scale to production scale. Work with R&D to enhance guidelines for ideal formulations for liquid products. Assist Manufacturing in problem solving with regards to product stability (temperature, light, and vibration sensitivities, etc.). Participate in the design and scale-up of new formulation processes including technology transfer, and process-validation activities. Ensure that formulation processes and designs will deliver expected product quality. The Formulation Development Scientist is also a key contributor regarding selection of new final product formulation technologies, processes and equipment to broaden the range of final product format options. In addition to liquid formulations, this role will be heavily focused on increasing the flexibility of lyophilization processes.
ESSENTIAL DUTIES:
1. Work with Production Scientists, Engineering, and R&D as requested to develop new and improved formulation processes for product manufacturing. Determine the business case to support new formulation processes and equipment.
2. Perform screens for potential final product formulations and formats.
3. Coordinate cross-departmentally to identify, prioritize and implement formulation process improvement plans for manufacturing of specified products.
4. Independently design stability studies and experiments to understand critical control parameters to optimize various formulations.
5. Collaborate on formulation development and stability experiments which may include (but not limited to) lyophilization, and liquid formulations as requested.
6. Identify, evaluate, develop, and implement various product format options to achieve increased flexibility in product offerings and increased shelf life stability in final package format.
7. Utilize interactions with internal and external resources to improve and enhance efficiencies and effectiveness of product formulations. Prepare and deliver project status presentations to customer groups and Promega Management as needed.
8. Assist in nonconformance investigations.
9. Assist with CAPA Investigations that have the potential to significantly improve product stability.
10. Understand and comply with ethical, legal and regulatory requirements applicable to our business.
11. Stay up-to-date on current and up-and-coming technologies regarding product formulations.
OCCASIONAL DUTIES:
1. Participate in process and/or equipment validation activities.
2. Present updates and departmental information at various company meetings.
MANDATORY QUALIFICATIONS:
1. Masters or PhD in Bioengineering, Bioprocess Engineering, Biotechnology, Chemical Engineering, Chemistry, Pharmaceutical Sciences, or related field with at least 3 years of applicable industry experience.
2. Demonstrated experience in the development of non-traditional drying or lyophilization processes.
3. Solid computer skills and working knowledge of Word, Excel, and PowerPoint.
4. Demonstrated experience managing complex projects with little daily instruction and receiving only general instruction/vision on new projects/assignments.
5. Demonstrated record of achievement in a laboratory or manufacturing environment including troubleshooting issues with complex biological processes or products.
6. Excellent organization, communication, and presentation skills.
PREFERRED QUALIFICATIONS:
1. 5 or more years’ experience in manufacturing processes preferably in a cGMP/FDA regulated industry.
2. 5 or more years’ experience in use of processes such as Lean Manufacturing, Six Sigma, FMEA, DOE, etc.
3. PhD in a scientific discipline.
4. Demonstrated experience with process scale-up/scale-down.
PHYSICAL REQUIREMENTS:
1. Ability to work in a production environment around automated equipment.
2. Ability to work in an office environment utilizing a computer workstation.
3. Ability to work in a lab environment with chemical, biological, and packaging materials.
4. Ability to travel by car or airplane, for one or several days, to suppliers, equipment vendors, trade shows, etc.
Diversity is important at Promega. We are proud to be an Equal Opportunity Employer, and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.
